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Part time Security Dispatcher

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Posting Details

Posting Details (Default Section)

Posting Number: 0602092
Position Title: Part time Security Dispatcher
Position is: Part Time
Position Type: Staff Position (Full Time/Part Time)
Department/Ofc.: Campus Safety
Position Description:

Washtenaw Community College is looking for a Part time Security Dispatcher. This position is responsible for the effective and efficient operations of the Safety and Security Departments communication center. The Security Dispatcher answers the telephone and in person requests for service and transmits those requests to security personnel. This position receives, evaluates, prioritizes and directs all incoming requests of the campus community, general public and the staff of the department. They are responsible for the timely dissemination of emergency messages as they pertain to the safety of the campus during events of natural disaster, medical emergencies, hazardous material threats, and in-progress or delayed reporting of criminal behavior. Afternoon shifts available.

Essential Job Duties and Responsibilities:
- Provides first level contact with the campus community and general public by processing telephone and walk-in requests for service.
- Evaluates each request received and determines the proper response and carries out such response by dispatching the proper Safety and Security staff supported by the proper emergency public safety service as needed.
- Monitor the Access Control system for alarms and formulate the proper response as needed.
- Accurately document all calls and requests for service.
- Manage the accurate collection, storage and disposal of lost and found property services for the campus.
- Maintain and manage databases.
- To serve as receptionist to the general public for the Safety and Security Department.
- Perform other duties as assigned by the Director or Supervisor of the Campus Safety and Security Department.

Minimum Qualifications:

Minimum Qualifications:
- High School diploma or GED equivalent.
- One (1) to two (2) years full time work experience; safety/security environment preferred.
- Strong interpersonal skills to deal effectively with students, faculty, staff and public safety agencies.
- Required to maintain a high level of honesty and integrity.
- Must be able to enter and record data on an IBM PC
- Ability to operate a multiple line telephone system.
- Ability to interview persons requesting service in a manner that solicits all pertinent information regarding the situation being reported, with the ability to communicate that information to staff person(s) in the field.
- Ability to appropriately handle confidential material and information.
- Ability to organize and prioritize his/her work responsibilities.
- Ability to follow complex directions, record information and accurately communicate verbally.

Working Conditions:
- Required to work a variety of shifts and days within a twenty-four hour period, seven days per week work operation, including unexpected overtime hours.
- May be required to respond to campus in an emergency situation during off-duty time periods.
- Required to wear a uniform.

Preferred Qualifications:
Posting Date: 11/18/2016
Closing Date:
Open Until Filled Yes
Special Instructions to Applicants:
Salary/Hourly Rate: 14.50
Salary Comments:

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Washtenaw Community College website
    • MIHERC (Michigan Higher Education Consortium)
    • Pure MI Talent
    • Hire Veterans First
    • Indeed
    • LinkedIn
    • Glassdoor
    • Ann Arbor MLIVE
    • Ladders
    • Higher Ed Jobs
    • Chronicle of Higher Education
    • Community College Times/AACC
    • Community College Week
    • Diversity Jobs
    • IM Diversity
    • Career Builder
    • Craigs List
    • Other
  2. If Other please specify.

    (Open Ended Question)

  3. * Do you have at least one year work experience?
    • Yes
    • No

Required Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter
  3. Other Documents