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Part time Retention Support Staff

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

Must attach resume and transcripts.

Posting Details

Posting Details (Default Section)

Posting Number: 0602240
Position Title: Part time Retention Support Staff
Position is: Part Time
Position Type: Staff Position (Full Time/Part Time)
Department/Ofc.: Instruction
Position Description:

The Retention Support Staff is a support position that initiates and tracks outreach to aid in providing support and motivation to students. This position reports to the Dean, Student Access, Success, Equity and Inclusion and works 19.5 hours/week during the hours of 9am – 5pm. The established weekly schedule is flexible.

Essential Job Duties and Responsibilities:
• Data entry and reporting.
• Outreach phone calls to students.
• Query student data compile reports.
• Monitor student interactions and semester-to-semester retention.

Minimum Qualifications:

Minimum Qualifications:
• Associates degree; Bachelor’s degree preferred.
• 1-2 years of general office experience.
• Extensive computer experience working in a variety of computer programs, particularly Microsoft Access and Excel. Technical record keeping skills.
• Strong written & oral communication skills and a positive student-oriented attitude.

Preferred Qualifications:
Posting Date: 09/01/2017
Closing Date: 09/30/2017
Open Until Filled No
Special Instructions to Applicants:

Must attach resume and transcripts.

Salary/Hourly Rate: 14.40
Salary Comments:

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Washtenaw Community College website
    • MIHERC (Michigan Higher Education Consortium)
    • Pure MI Talent
    • Hire Veterans First
    • Indeed
    • LinkedIn
    • Glassdoor
    • Ann Arbor MLIVE
    • Ladders
    • Higher Ed Jobs
    • Chronicle of Higher Education
    • Community College Times/AACC
    • Community College Week
    • Diversity Jobs
    • IM Diversity
    • Career Builder
    • Craigs List
    • Other
  2. If Other please specify.

    (Open Ended Question)

  3. * Do you have at least a Associates degree?
    • Yes
    • No
  4. * Do you possess at least 1-2 years of general office experience?
    • Yes
    • No

Required Documents

Required Documents
  1. Resume
  2. Transcripts 1
Optional Documents
  1. Cover Letter